Engineering Content Disclaimer and Export Terms

Part 1. Engineering Content Disclaimer

This Engineering Content Disclaimer ("Addendum") is part of the Master Subscription Agreement at pitchlume.ai/legal/terms (the "Agreement") between EraShift Studio LLC ("EraShift") and Customer. It explains what the Service is and is not for engineering purposes. It is also a notice to every person who views, receives or uses content from Pitchlume, including Guests and people who are sent a share link or an exported file: generated content is illustrative, and the sealed drawing stays the engineering document. If this Addendum conflicts with the Agreement on its subject, this Addendum controls. Capitalized terms not defined here have the meanings in the Agreement.

1. Definitions

1.1 "Engineer of Record" means the licensed professional engineer or other qualified person or organization responsible for a design and for issuing, sealing or approving its Sealed Original. The Engineer of Record may be Customer, Customer's employee, or a third party that Customer engages or whose designs Customer uses.

1.2 "Derived Copy" means a file the Service makes from a Sealed Original, such as a single page split from a combined PDF, a rendered image of a page, a thumbnail, or a watermarked print.

1.3 "Generated Item" means Output that represents a product or design, including generated 3D models, generated drawings, renders, photographs made from 3D models, configured or modified designs, bills of materials, dimensions and values extracted or computed by the Service, and decks, prints, videos and documents that contain them.

1.4 "Sealed Original" has the meaning in the Agreement: the document as issued, sealed or approved by the Engineer of Record, uploaded to the Service and stored unchanged.

2. What the Service is for

2.1 Visualization and conversation. The Service helps Customer show, explain, configure and discuss its products with its team, Guests and customers. Generated Items are representations: they illustrate a product and help a conversation.

2.2 Not engineering documents. Generated Items are not engineering documents, shop drawings, fabrication drawings, calculations, certifications or approvals. They are not sealed and must not be treated as sealed, issued or approved.

2.3 Not for fabrication or safety decisions. Customer, its Authorized Users and its Guests must not use a Generated Item or Derived Copy as the basis for fabrication, cutting or ordering material, procurement, installation, load rating, code compliance, or any decision that affects safety. Those decisions must be made from the current Sealed Original obtained from the Engineer of Record.

3. The Sealed Original is the document of record

3.1 Stored unchanged. The Service stores each uploaded file as uploaded and does not edit it. For files that go through the catalog engine's intake, it also records a SHA-256 hash of the file, who uploaded it and when.

3.2 Delivered unchanged. Where the Service offers "the original" for viewing or download (subject to Customer's download settings), it delivers the unmodified file. Where a hash was recorded, it can be used to check that the file matches the one the Engineer of Record issued. Printed copies of sealed drawings carry a watermark naming the Workspace, the person's company and the time, and the print is recorded in the audit trail with the person who made it; the watermark is drawn on the copy, not on the stored original.

3.3 Derived Copies are not originals. Split pages, renders and other Derived Copies are made from the Sealed Original and are not the Sealed Original, whether or not a label says so. Customer should upload drawings as separate, individually issued files where it can, so that the Service does not need to split them.

3.4 Sealed Original controls. If a Generated Item or Derived Copy differs from the Sealed Original in any way, the Sealed Original controls. The Service may not detect or warn about every difference.

3.5 Revisions. Customer is responsible for uploading current revisions and retiring superseded ones. The Service shows what Customer has uploaded and may show a superseded revision until Customer replaces it.

4. Labels on Generated Items

4.1 Disclaimer. Generated Items carry a disclaimer in the Service and in files and prints made from them, in substance: "Illustrative model. Refer to the manufacturer's sealed drawing for dimensions and ratings." (with the manufacturer's name in place of "the manufacturer's" where the Workspace has one). Generated marketing videos carry the Workspace's watermark and no on-screen disclaimer; this Addendum applies to them all the same.

4.2 Preliminary. Generated drawings and other items that are not complete are labeled "Preliminary" or with a stronger label.

4.3 Incomplete data. Where values are missing, estimated or unverified, the Service still shows the item with a warning such as "Incomplete data: illustrative only." The Service is designed not to present a guessed or default value as a real one. Where a user asks the Service to fill in values for illustration, the item is labeled accordingly (for example "Illustrative: values invented on request").

4.4 Keep the labels. Customer will not remove, hide or alter labels, disclaimers or watermarks, and will keep them on any Generated Item it shares, prints or exports, including in material it gives to its own customers.

4.5 Labels are not a guarantee. The presence or absence of a label does not mean a Generated Item is accurate. A Generated Item without a "Preliminary" or "Incomplete data" label is still a representation under Section 2.

5. Calculations and ratings

5.1 Where Customer uploads rating tables or calculation methods, the Service returns results from Customer's own tables, one query at a time, on the server. EraShift does not check, validate or certify Customer's tables or methods, and results are only as accurate as the tables and the inputs. Results shown in the Service are representations under Section 2 unless the Engineer of Record has issued them in a Sealed Original.

6. Who is responsible for an error

6.1 Customer and its Engineer of Record. Customer and its Engineer of Record are solely responsible for: the content and accuracy of Sealed Originals and Customer Content; designs, specifications, ratings, materials and tolerances; fabrication, installation and inspection; compliance with codes and standards; and the safety of the products.

6.2 EraShift is not in the document chain. EraShift does not issue, revise, approve, seal or transmit engineering documents on anyone's behalf. When a person needs a document for fabrication or another engineering purpose, they should obtain the Sealed Original from Customer or the Engineer of Record directly.

6.3 Allocation. As between the parties, Customer bears the risk of loss arising from use of or reliance on Generated Items or Derived Copies for any purpose described in Section 2.3, including the cost of material, rework, delay, replacement and any resulting claims, and Customer's indemnity in Agreement §17.2(d) applies. Agreement §18 (Limitation of liability) applies to EraShift.

6.4 Guests and downstream users. Customer is responsible for making sure that Guests and Customer's own customers who receive Generated Items understand they are representations, including by keeping the labels in Section 4. Guests see this notice in the terms shown to them.

7. Reporting a drawing issue

7.1 How to report. If anyone sees a value, drawing or Generated Item that looks wrong or inconsistent, they should report it through the Requests feature or the report button in the Service, or by email to help@pitchlume.ai.

7.2 What happens. EraShift routes the report to Customer's Workspace (and, where configured, to the Engineer of Record) and logs it. The Service does not change an engineering value on its own. A correction is made only when a person in Customer's Workspace with the right role confirms it, with a source, or when the Engineer of Record issues a revised Sealed Original.

8. No professional engineering services

8.1 EraShift is a software company. It does not offer or provide professional engineering services, is not licensed to practice engineering, and does not hold itself out as doing so. Nothing in the Service, the Documentation, support or any communication from EraShift is engineering advice or a professional opinion.

8.2 If EraShift later offers access to independent engineers, that will be under a separate agreement, and those engineers, not EraShift, will be responsible for their professional work.

9. The short version

The substance of this Addendum, as shown to Authorized Users at first sign-in:

Pitchlume shows products for visualization and conversation. Generated 3D models, drawings, renders and values are representations, not engineering documents. The manufacturer's sealed drawing is the document of record. Do not use anything in Pitchlume to fabricate, order material, install or rate a product: get the sealed drawing from the engineer of record.

Change log

Part 2. Export Terms

These Export Terms apply to every file that leaves Pitchlume: printed or downloaded sealed drawings, 3D and CAD files (for example GLB, STL, OBJ, STEP, DXF, USDZ), generated drawings, decks, print pieces, documents, renders, videos and design packs (each an "Export"). They apply to the person who makes the Export and to anyone who receives it. They are part of the Master Subscription Agreement at pitchlume.ai/legal/terms for Customers and of the Software License and User Terms at pitchlume.ai/legal/license for users.

1. Who may export

1.1 What a role may download or export is set for each Workspace by its admins. Workspace admins can download what their Workspace uploaded and generated. For everyone else, downloads are off until a Workspace admin turns them on.

1.2 Every print and Export is recorded in the Workspace's audit trail with the person who made it and the time.

2. What an Export is

2.1 The sealed drawing stays the engineering document. A printed or downloaded sealed drawing is a copy of the manufacturer's Sealed Original with a watermark drawn on top. The original content and seal are not changed. For fabrication or any engineering purpose, get the current sealed drawing from the manufacturer or its engineer of record.

2.2 Everything generated is illustrative. 3D and CAD files, generated drawings, renders, decks, documents, videos and design packs are representations made to show and discuss a product. They are not engineering documents, are not sealed or approved, and must not be used to fabricate, order material, install, rate or make any safety decision. Part 1 (Engineering Content Disclaimer) applies to them.

2.3 Preliminary and estimated values. An Export that contains a preliminary or estimated value is labeled preliminary as a whole. A missing label does not make an Export accurate.

3. What an Export carries

3.1 Printed and downloaded sealed drawings carry a faint repeated watermark and a footer line that name the Workspace, the company of the person who printed, and the time (UTC), with the word CONFIDENTIAL.

3.2 3D and CAD files carry a notice inside the file (in comments, the header or metadata, as the format allows) with these lines:

Pitchlume export {export ID}
Part {part number}, size {size}
Fidelity: {fidelity label}
Exported from workspace {workspace} at {time} (UTC)
Units: {units}
Illustrative model. Refer to the sealed {manufacturer} drawing for dimensions and ratings.
Not the approved engineering document. The sealed drawing governs.

Where they apply, the notice adds: the word PRELIMINARY after the fidelity label and a PRELIMINARY line ("Preliminary sketch for engineering review. Not for construction. Values marked preliminary are not approved."), an incomplete-data line ("Incomplete data: illustrative only. Estimated values: ..."), and a design credit for a co-branded product. A binary STL file has room only for a short header: the product name, PRELIMINARY where it applies, NOT FOR CONSTRUCTION, the fidelity label and the start of the export ID.

3.3 Other generated content carries the Workspace's disclaimer, in substance: "Illustrative model. Refer to the manufacturer's sealed drawing for dimensions and ratings." (print pieces and AI-enhanced renders use their own wording to the same effect). Generated videos carry the Workspace watermark and no on-screen disclaimer.

3.4 The export ID ties a file to its audit record, which names the person who exported it. The manufacturer named in any notice is the exporting Workspace's own name or the product's designer, never another Workspace.

4. Rules for using an Export

4.1 Keep the notices. Do not remove, crop, hide or alter a watermark, notice, label or disclaimer, in the file or in anything made from it.

4.2 Confidential. An Export contains the manufacturer's confidential information. Use it only to evaluate or work with that manufacturer's products, and do not pass it on without the manufacturer's permission.

4.3 No reverse engineering of ratings. Do not use Exports to reconstruct a manufacturer's rating tables, formulas or calculation methods.

4.4 Export control. Whoever sends an Export out of the United States, or gives it to a non-US person, is the exporter and is responsible for complying with US export-control and sanctions laws. EraShift does not classify Exports and makes no statement about their export classification.

4.5 The person who exports is responsible for where the file goes next. Customer is responsible for Exports made from its Workspace.

5. No warranty

5.1 EXPORTS ARE PROVIDED "AS IS". EraShift Studio LLC makes no warranty about the accuracy, completeness or fitness for any purpose of an Export, and is not liable for the cost of material, fabrication, rework, installation, delay or replacement arising from use of or reliance on an Export. The manufacturer makes only the warranties it agrees to in writing with you. Use the sealed drawing and qualified engineering judgment for design, fabrication, installation and safety decisions.

5.2 For Customers, the Agreement's disclaimers, indemnities and limits of liability (Agreement §16, §17 and §18) apply to Exports.

Change log