Copyright and DMCA Policy

1. Our approach

EraShift Studio LLC ("EraShift", "we") respects the intellectual property of others and expects the users of Pitchlume to do the same. Our customers upload their own catalog material, drawings, CAD files and images (Customer Content). Each customer is responsible for having the rights to what it uploads, as our terms require.

If you believe that content available through Pitchlume (including on a share page, an embed or the pitchlume.ai website) infringes your copyright, you can send us a notice as described below.

2. How to send a notice of claimed infringement

Send a written notice to our designated agent (section 6). Under 17 U.S.C. § 512(c)(3), your notice must include:

1. A physical or electronic signature of the copyright owner or a person authorized to act for them.
2. Identification of the copyrighted work you believe is infringed (or, for several works, a representative list).
3. Identification of the material you believe is infringing, with enough detail for us to find it, such as the exact URL of the share page, embed or web page.
4. Your contact information: name, address, telephone number and email address.
5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent or the law.
6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act for the owner.

Notices that do not include these elements may not be acted on. Under 17 U.S.C. § 512(f), a person who knowingly makes a material misrepresentation in a notice may be liable for damages.

3. What we do when we receive a valid notice

• We act expeditiously to remove or disable access to the material identified.
• Where the material is in a customer's workspace, we notify the customer's workspace administrators and the user who uploaded it, where we can identify them, and give them a copy of the notice (we may remove personal contact details where the law allows).
• We record the notice, the action taken and the dates.
• Original files are kept unchanged as part of our record keeping. Disabling access means the material is no longer available to members, guests, share pages or embeds; it is not necessarily deleted. We delete it if the law or a court order requires that.

4. Counter-notice

If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notice to our designated agent. Under 17 U.S.C. § 512(g)(3), it must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled and where it appeared before removal.
3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which EraShift may be found), and that you will accept service of process from the person who sent the original notice or their agent.

When we receive a valid counter-notice, we will send a copy to the person who sent the original notice. We will restore the material no less than 10 and no more than 14 business days after receiving the counter-notice, unless our designated agent first receives notice that the original complainant has filed a court action seeking to restrain the alleged infringement.

5. Repeat infringers

We will, in appropriate circumstances, suspend or terminate the accounts of users, and the access of workspaces, that are repeat infringers. We decide what is appropriate based on the number of valid notices, whether counter-notices were filed, and the circumstances. We may also restrict share links or embeds for a workspace that receives repeated valid notices. For a customer workspace, we will first discuss the matter with the customer's administrators where reasonable.

6. Designated agent

Notices and counter-notices under this policy go to:

• Designated agent: Copyright Agent, EraShift Studio LLC
• Email: info@pitchlume.ai, with the subject "Copyright notice"

Registration pending. Our designated agent's registration with the US Copyright Office is pending. Send notices to info@pitchlume.ai; we handle them as this policy describes.

7. Customer Content and other rights

• Customers own their content. A customer's catalog material, drawings and CAD files belong to that customer or its licensors. Generated Output, such as 3D models, drawings and renders made from that content, is governed by the customer's agreement with us.
• Customers are responsible for their uploads. Our terms require customers to have all rights needed for what they upload and share, and to handle disputes over their own content. We may refer a complainant to the customer.
• Trademarks and other claims. This policy covers copyright. For trademark, trade secret or other intellectual property complaints, write to info@pitchlume.ai with details, and we will review them under our terms.
• Our own content. The Pitchlume platform, software, website, generators and templates are owned by EraShift. Please report any unauthorized copying of them to info@pitchlume.ai.

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